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Every time I power up my laptop it does a windows repair.  What is the problem?

by Tom Valdez  July 22, 2015

Owner / Mountain Peak Computers


We had this problem come up and the answer is the hard drive.  One of our clients called and we went over to take a look at his problem in Castle Rock Colorado.  Sure enough the used hard drive space was 484GB out of 640gb.  The client had 12GB worth of data.  Windows and Program Files folders where taking up 32GB.


The laptop seemed to be operating ok but our client told the story that about one week ago every time he started the laptop it would go to a screen that asked him to repair windows.  He told me that it would always eventually come up.  He was very concerned as it had just started having this problem.  I told him that it was good that he called right way because eventually the drive would fail and that he could have lost his data.  Or at least cost a great deal of money to recover his data.


I told him that we could replace his hard drive with a Solid State Drive (SSD) and reinstall Windows.  We would be able to save his data and transfer it to the new drive. 


I explained to him about the benefits of the solid state drive over standard platter hard drive.  How with a solid state drive there were no moving parts and thus the access time was one tenth of the old platter drives.


He asked if the 120GB SSD would be big enough?  I answered that since he only had 12GB worth of data and Windows 7 uses 30GB and that he would still have plenty of room in the future, at least 70GB free space.


He told me he had bought a Intel i7 processor so his had a fast laptop.  I agreed that the i7 was a good choice and that with the solid state drive it would give him the best possible performance.


I told him that it would cost $99 for the 120GB Solid state drive and $120 for the labor.  We agreed on the price and then I told him that when I come back I would need his wireless key to reconnect it to the internet as the saved setting would be not recoverable. 


He asked about the main program on his laptop, Trade Station 9.1.  I looked at the Program Files (x86) folder and found the Tradestation 9.1 and a Tradestation 9.1 archive folder.  I then looked in his user download folder and found the install for the program for Trade Station 9.1 dated 2/1/2013.  I told the client that I would save the program folder and the install program would be saved with all of his other data when I cut it from his old drive and pasted it to the new hard drive.


When I was back at the shop I installed the 120GB SSD drive that Mountain Peak Computers keeps in stock most of the time and started the reinstall of Windows 7 Home Premium.  After hooking the client old hard drive to one of our test machine I took ownership of his user folder.  Then copied his data and the Trade Station 9.1 and archive folder to Mountain Peak Computer network drive.


Once the install was complete we installed all the updates for Windows 7 Home Premium, JAVA, Adobe Flash, Abode Reader, WINRAR and finally AVG free.  Then the clients data was cut from our network storage drive to the new rebuilt solid state drive.  I ran the install of Trade Station 9.1 to the point where it asked for the user and password to login.


The next day, in less than 18 hours, the clients computer was returned and the wireless key was entered and the laptop was reconnected to his internet connection.  I had my client then login into Trade Station 9.1.  He then tried to open a saved MY Work files and he could not find it, yet.  Once I knew what file folder I needed to copy I drilled down to the MPC folder where I had saved his Trade Station 9.1 program folder and copied the MY WORK folder into the Tradestation 9.1 folder in  Program Files (x86).


I closed the trade Station 9.1 program and reopened it, then when the client tried once again to access the saved MY WORK info he was able to open it.


The client was happy and told me that he guessed he needed to pay me.  We discussed whether I wanted a credit card or check, and I stated that a check is always preferred because I had no desire to pay three percent to the credit processing company for the transaction.  He agreed and we both laughed.


We exchange pleasantries and I left, headed to my next stop.


If you have a similar problem or any other computer problem you can give Mountain Peak Computers a call at 303-400-4000 for the personal service you demand and we can provide.